Disappointed Coles Customers Claim Their Promotional SNAPPED MasterChef Knives


Disappointed Coles customers claim their promotional MasterChef knives broke while using them

  • Coles customers claim their Masterchef brand knives broke while using them
  • The knives were sold in stores across Australia from November of last year
  • Customers have said they want the product to be recalled for safety reasons

Coles customers claim their MasterChef knives were handed out as the promotions broke and broke while they were using them.

The knives could be redeemed with flybuys points and have been sold in stores across Australia since November of last year.

Customers have told Daily Mail Australia they believe the product should be recalled for safety reasons.

Coles customers have claimed their Masterchef brand knives broke and shattered while using them

The knives could be redeemed with flybuys points and have been sold in stores across Australia since November last year

The knives could be redeemed with flybuys points and have been sold in stores across Australia since November last year

Chantelle Wyld said her seven-year-old daughter was being watched as she used one of the knives in February this year.

She said it broke while her daughter was cutting the soft part of a watermelon.

“It didn’t even last a month before it broke down. My seven year old daughter used it to cut the red, soft part of a watermelon, ”she said.

“I’m so lucky my daughter wasn’t hurt.”

Ms Wyld showed Daily Mail Australia her Facebook Messenger message to Coles about the incident.

Coles responded by saying, “We’re sorry to see this! We’ll make sure to share these comments with the relevant teams so they are aware. We are sorry for the disappointment caused.

Ms Wyld said she believed the knives should be recalled or accompanied by a warning.

A Victorian mother took to social media in March this year to complain about one of the knives broken as she was cutting a block of cheese with her children sitting on the bench next to her

A Victorian mother took to social media in March this year to complain about one of the knives broken as she was cutting a block of cheese with her children sitting on the bench next to her

Bridget Tressider said one of the knives sliced ​​off her husband’s finger when it parted in the same spot as Ms Wyld’s when he was trying to cut a frozen dim-sim.

Ms Tressider blamed the incident on the quality of the knives and said if it happened to multiple people it could be a “shady lot”.

“If there is cause for concern and more than one case is broken … yes [it should be] recalled, ”she said.

A Victorian mother complained in March that one of the knives broke as she was cutting a block of cheese with her children sitting on the bench next to her.

“The Coles MasterChef knife broke while cutting the delicious Coles cheese,” Georgia tweeted.

‘[I] called Coles and asked Google MasterChef to get the contact details. Hard to find. Fortunately, I was not injured, nor were my children who were sitting on the bench. ‘

Another Twitter user said that one of her MasterChef knives broke and a piece of metal got lodged in her palm as she made dinner on January 1 of this year.

Another Twitter user said that one of her MasterChef knives broke and a piece of metal got lodged in her palm as she made dinner on January 1 of this year.

On April 6, she posted that she had not had a response from Coles, MasterChef or the Australian Competition and Consumer Commission product safety team.

Another Twitter user said that one of her MasterChef knives broke and a piece of metal got lodged in her palm as she made dinner on January 1 of this year.

“My roommates had it and, as I was getting ready to have dinner with a… I noticed pain,” Catherine said.

“I discovered that I had a shard of metal lodged in my palm, starting from the hilt.”

“I just sent in a feedback form through the Coles website. I know it can seem silly to complain and a splinter is a minor, easily repairable injury, ”she wrote.

“But it’s a safety issue that could negatively affect a lot of people if other knives have the same issue.”

There were six knives in the collection, which is no longer sold in stores.

Daily Mail Australia has contacted Coles Australia for comment.

Customers said they wanted Coles (pictured) to recall the product

Customers said they wanted Coles (pictured) to recall the product

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